Customer Reviews

Cogswell Motors delivered an excellent experience from start to finish. The staff was friendly, professional, and very knowledgeable, making the entire process smooth and stress-free. They took the time to listen to my needs, answer all my questions, and ensure I found the right vehicle. I really appreciated their honesty, transparency, and commitment to customer satisfaction. Highly recommend Cogswell Motors to anyone looking for a trustworthy dealership and great service! ⭐⭐⭐⭐⭐

I had an excellent experience with Cogswell Motors and would highly recommend them to anyone looking for a reliable vehicle and a smooth, stress-free buying experience. From the moment I arrived, the staff were friendly, professional, and very helpful. They made the entire process easy and comfortable, taking the time to answer all my questions and making sure I felt confident in my decision. The dealership was clean, well organized, and had a good selection of vehicles. Everything felt honest and straightforward, which made browsing and choosing a car much more enjoyable. What really stood out was the customer service. The team was patient, knowledgeable, and genuinely focused on helping me find the right vehicle rather than rushing the sale. Their professionalism and attention to detail made a strong impression. Overall, Cogswell Motors delivers great value, trustworthy service, and a very positive buying experience. I would absolutely return again and recommend them without hesitation.

I had a great experience at Cogswell Motors! The staff was friendly, professional, and very helpful throughout the entire process. They made everything simple and stress-free, taking the time to answer all my questions and make sure I found the right vehicle. The customer service was excellent, and I never felt pressured at any point. Overall, a smooth and enjoyable car-buying experience. I would definitely recommend Cogswell Motors to anyone looking for a reliable dealership!

The staff were very professional and kind. They understood the job and performed it well. Communication was great, with progress updates provided throughout the day. Shuttle service was excellent! Great experience.

The workers were great, and explained everything in detail. They communicated through phone if there was an issue

I want to thank Cogswell for an outstanding buying experience. From the moment I walked in, they made me feel like family not just another customer. Having bought several new vehicles in the past, I can honestly say this was by far the best experience I’ve ever had. The service was exceptional, the sales team was professional and genuine, and even the finance department made the process easy. Everything was handled with care and transparency. I will never buy a vehicle anywhere else. I truly live the service and the people here. Thank you again to everyone at Cogswell for such an amazing experience!

Top Notch place to get a vehicle serviced. The customer service is like no other! Thanks to Robert Underwood for an exceptional job on making sure a job is well done

Having a brand new truck breakdown and being totally disgusted, Cogswell really did an amazing job taking care of my needs. BTW, the truck was not purchased there. And I am from out of town and not a regular customer. Best dealership I have ever dealt with.

Everyone here is very nice and easy to work with. They are honest and don’t try to upsell a bunch of stuff. They only want to get you what you need & try to do it for the best price possible. Robert Underwood and Colt Short are great at their job!

Love my 2025 Ruby Red Braptor! Cogswell did great!

I had a great experience in buying my new explorer, I will recommend Cogswell for sales and service.

Great service department

Special care in keeping vehicle clean and hearing we appreciate your business. Please come again!

Extremely friendly employees Timely manner Great job

Great. Dealership, easy to work with goes above and beyond to get what you need. I have bought 5 vehicles from this dealership.

We have purchased all our vehicles from Cogswell since 2010. We only have our vehicles serviced with them. We have been very happy and will continue doing business with them. We are treated very well.

Quick, friendly service. I scheduled an appointment having zero wait time. I will return for my Mazda maintenance to this service department.

Very impressed with my purchase from them. Car is in phenomenal shape and I couldn't find it anywhere else. My salesman was friendly and professional, process was generally quick, car dealership quick. Wasnt impressed with my last dealership so this one was a refreshing experience.