Customer Reviews

Great service and a fair deal… None of the let me go talk to my manager stuff… appreciate the team and the fact the valued my time… fair deal offered and none of the back and forth!!

Every time I have dealt with Cogswell Motors I have left satisfied. Richard And Derek make buying a vehicle seamless!

Cogswell staff is always courteous and knowledgeable. They make you feel confident you are being taken care of!

Got the truck new tires at a great price with great service

My wife and daughter were traveling and had a low tire pressure light come on. I called ahead and spoke with the Quick Lane Manager Jason as it was close to closing, he assured me that they would be looked after and taken care of. He delivered on that promise and more. After they fixed the issue, he asked if we would contact him and let him know that they got to their destination safely. That is the type of service you can’t put a price on. In today’s world, it’s the extra attention to what really matters and that’s the peace of mind that Cogswell and their employees provide. Thanks again Jason and the Quick Lane team for your excellent service!

I sent an inquiry about a 2023 Toyota Corolla. Received an immediately response. Ended up driving from Jonesboro to Russellville to purchase. Greg Fregia was in constant contact every step of the way. Every from the sale to the financing was wonderful. Mr Jay Henley in financing was super nice, not pushy. Not trying to get me to buy unessecary stuff. I just want to say thank you to them. Never had such an easy and simple purchase.

Service was quick and the cost for the work was well worth it.

Everyone at this dealership is top notch! Very helpful and accommodating. And don't forget the hot chocolate!

I was very satisfied with the maintenance that was completed on my vehicle. The service department was very professional and handled my automobile with great care. All services were completed in a timely manner and there were no delays or issues. I will be a return customer and highly recommend this service department to anyone in need of vehicle repair or maintenance.

Cogswell’s is the only place we shop. The sales staff. If great to work with. If I have a problem, I know it will taken care of quickly

The service department and my salesman have gone over the top to ensure I have something to drive and my vehicle is fixed fast.

Came and got my truck from work, took it to get an oil change, and brought it back before I got off work! I’ve never had better service, everything went so smoothly, I’ll never use anyone else!

I was stranded out of town with my kids when my Lincoln Aviator lost power. Not sure what to do, I called Cogswell and they came to my rescue.! They immediately sent out a tow truck, who arrived within about 10 minutes and gave my kids and me a ride to the dealership. They had a loaner set up and ready to go when I arrived. Everyone was incredibly friendly and helpful. It was such a relief and I felt very well cared for. My car was ready in two days and the return was seamless. They even did necessary recall work on my car (not related to the loss of power). I was so impressed with their incredible customer service that I will definitely use them again, and plan to buy my next vehicle with them.

My car had dual clutch issues, and this place absolutely fixed the problem. my car drives like a dream, and even drives better than before. Very happy with the overall outcome of it. The only small issue is that my alignment is kind of bad even though it was not before, but it’s a small issues that can be fixed! I trust them with my car today and in the future.

Customer service was way above average. Response time was great. Lisa, our customer service representative, was prompt, prompt, professional and precise.

I was stranded out of town with my kids when my Lincoln Aviator lost power. Not sure what to do, I called Cogswell and they came to my rescue.! They immediately sent out a tow truck, who arrived within about 10 minutes and gave my kids and me a ride to the dealership. They had a loaner set up and ready to go when I arrived. Everyone was incredibly friendly and helpful. It was such a relief and I felt very well cared for. My car was ready in two days and the return was seamless. They even did necessary recall work on my car (not related to the loss of power). I was so impressed with their incredible customer service that I will definitely use them again, and plan to buy my next vehicle with them.

Great customer service!!

It was one of the easiest and pressure free car buying experiences I've ever had! Jacob was our salesman, and he never got pushy. We live in Batesville and drove down here for the car, but also for the professionalism. We will definitely come back for our next car purchase. Thanks!